Tracking Quality of Service

Episodic tracks a number of quality-of-service metrics that can provide you a quick understanding of the quality of a typical viewing session. These metrics include: viewer bandwidth, the time it took for the player to load up, the number of buffer drops per minute, the number of frame drops per second, the time it takes to get a response from the ad server, and many more.

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Viewing Key Quality Metrics

Episodic makes it easy to get a quick view into the quality of a typical viewer’s playback experience.

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These quality of service metrics allow you to monitor your content delivery and ensure that you’re delivering the appropriate quality settings given your viewers capabilities and available bandwidth. With quality of service data like this you can ensure that your viewers are enjoying the best possible experience with your content.

Why Track Quality of Service?

Episodic understands that a poor viewing experience often translates into a high rate of stream abandonment. Moreover, frustrated viewers may avoid returning to your content, which can exacerbate the rate of abandonment. Finally, if you would like to grow to television-like advertising rates, you must provide a television-like quality of service and viewing experience. Episodic is fanatical about making sure that you can avoid these issues and deliver the highest quality viewing experience possible. We show you the very same quality of service metrics we use to measure our own networks.

Content Delivery Benchmarks

Episodic CDN agnostic, but still keeps track of how well those partners are performing for our publishers. Through our quality-of-service tracking, we can easily report how well a given CDN partner is fairing, even down to a regional level.